Analysing User Behaviour and Assisting Users in Ever Advancing Technology

The rapidly changing technological landscape makes it difficult for people to understand the impacts of these advances and manage their boundaries. One such aspect is protecting user privacy in online social media platforms. People share a wide variety of information on social media, including personal and sensitive information, without understanding the size of their audience which may cause privacy complications. The networked nature of the platforms further exacerbates these complications where the information can be shared without the information owner’s control. People struggle to achieve their intended audience using the privacy settings provided by the platforms. Researching user behaviours in these situations is essential to understanding and helping people protect their privacy. Another domain where technological advances trouble people is the increasing use of artificial intelligence decisions in potentially harmful situations. The automated systems’ reasoning processes still often remain unclear to people interacting with such systems, which may also harm people by making unjust decisions. There are no efficient means for people to challenge automated decisions and obtain proper restitution if necessary. It is imperative that people are given tools to understand and contest these automated decisions easily.

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Lifelong Learning